Custom Wines website has been developed using the latest technology and best practice. Our primary business is online commerce and therefore our priority is service, ensuring our customers receive complete satisfaction.

All payments are handled by the secure payment provider "Protx". Protx has achieved the highest level of compliance under the Payment Card Industry Data Security Standard (PCI). They adhere to the most stringent levels of fraud screening, ensuring that your details remain secure throughout the transaction process.

For added security, our site is certified for use of a secure server facility. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, as required by the UK Data Protection Act 1988, we follow strict security procedures in the storage and disclosure of information, which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.

All transaction information passed between this site and the Protx VSP Systems is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted and any messages sent to our server from Protx are signed using MD5 hashing to prevent tampering. You can be completely secure in the knowledge that nothing passed to the Protx servers can be examined, used or modified by any third parties attempting to gain access to sensitive information.

Once on Protx system, all sensitive data is secured using the same internationally recognised 25 6-bit encryption standards used by, among others, the US Government. The encryption keys are held o n state-of-the-art, tamper proof systems in the same family as those used to secure VeriSign's Glob al Root certificate, making them all but impossible to extract. The data we hold is extremely secur e and we are regularly audited by the banks and banking authorities to ensure it remains so.

Protx has multiple private links into the banking network that are completely separate from the Internet and which do not cross any publicly accessible networks. Any cardholder information sent t o the banks and any authorisation message coming back is secure and cannot be tampered with.